F.A.Q.

All products in my shop are high quality reproductions (prints) of my own original oil or acrylic paintings.

 

Q: What do you mean by “print”?
This means that my original artwork is printed with incredible accuracy onto high quality canvas and fine art papers using the best and latest digital printing technology and inks. 

I have searched high and low, and have found the very best professional and experienced printer that meets my high standards and does my artwork justice.

You can rest assured that you will receive a professional piece that will look amazing in your home, hotel or office.


Q: What if I don’t like my print?
I want you to love your print!  I think that you will, but in the unlikely event that there is an issue with your print please visit the Refund Policy page for all the details on how we can work together to resolve your issue.


Q: What if my print is damaged during shipping?
I will have it replaced!  Please visit the Refund Policy page for information on how to reach out get a replacement.


Q: How long will it take for my item to be printed?
Note that due to COVID-19 processing times are taking about a week longer than is standard.  Thank you for your patience.

All products are printed to order at a professional printing studio. 

For cards and unframed fine art paper prints, please allow 3-5 days for printing.

For framed canvas prints, please allow 3-5 days for printing plus an additional 3-4 days for framing.


Q:  The standard printing timeline has passed and my print has still not shipped. What is going on?
This situation is rare. 
 
Because quality is important, all packages and their contents are inspected prior to shipment. If at any point during production your print does not meet quality standards, the print is re-printed. This can occasionally cause a minor delay.  Printing lead times may also be slightly longer during the holiday season.
 
If a shipment delay occurs, I will reach out to you.  You can also reach out via the Contact page for an update on the status of your print.
 

Q:  How long does shipping take and what ship methods do you use?
Please see the Shipping page for all shipping details.


Q:  Do you offer bulk discounts?
Yes!  Please reach out via the Contact page for details.

Q:  I don’t see the frame I want.  Are there other options?
I have selected the best available frames to complement each image on canvas.  I offer unframed fine art paper prints that you may purchase and frame yourself.


Q:  I love your art, but I have something a little different in mind.  Do you do custom pieces? 
Yes, I am currently accepting commissions.  Please reach out via the Contact page and we can work together to create an original piece of art, just for you.